What, Why, and How of WaaS?

What is WaaS?

In today’s world, where everything is going digital, organizations are opting for technology-driven virtual solutions that have the capabilities of connecting employees anytime to the workplace from anywhere within a few minutes. WaaS (Workspace as a Service) is one such solution that offers access to applications and data, both business and non-business, available on the cloud from a device of their own choice.

WaaS helps implement the local area network available in office premises in traditional IT infrastructure deployment on the cloud.


WaaS or Workspace as a Service is provided by a third-party provider that helps minimize the operational costs associated with setting up desktop computers at the office place. The recent market study has shown that organizations consider WaaS a practical solution to the issues faced with traditional setting up workspace at office premises. WaaS is helping out small and medium businesses that are looking for cost-effective solutions to their IT needs.

Why WaaS?

WaaS is thought to be the most successful workspace solution. Some of the reasons are listed below:
Work from anywhere and anytime
With the traditional IT infrastructure, where systems are available at office premises, the staff must be available at the work premises. It also means that if IT employees not available at office premises in case of unforeseen circumstances, it can result in the loss of several hours of productivity.

With WaaS, all the applications required by business and the data are available on a cloud infrastructure that can be accessed from personal devices, providing employees the flexibility to work from anywhere. This helps achieve a quick turnaround for the work or any queries raised by the customers, managers, or clients.

Secured Workspace Environment

Data and application security is of utmost concern to any organization. With the local IT infrastructure, additional security is required for the physical desktops available at the premises. Any breakdown of the physical system may result in the loss of data. In addition, it involves the recruitment of an experienced security team.

Organizations are opting for WaaS as a solution as the security is maintained by the WaaS service provider. Any damage happening to physical devices accessing the virtual desktop does not result in any loss of data or applications. WaaS service providers also ensure that the latest patches for OS and antivirus are updated, data encryption is up to mark, and security services are working around the clock.

Minimized Operational Cost

The costs associated with accommodating work staff, hardware deployment, and maintenance need to be considered while setting set up a traditional workspace at office premises. Furthermore, a dedicated IT team is required to maintain the physical desktops and installation.

These expenses can be significantly reduced by opting for Workspace as a Service. Since WaaS delivers virtual desktops on any device, organizations can encourage employees to use their own devices at the office premises and home, cutting on the cost of physical computer setup.

Also, organizations can optimize office space for other use as the number of physical computers will decrease. With WaaS, since many tasks lie with service providers, the IT team can be downsized, thus saving on the cost of resources.

Customizable Solution

With the traditional workspace solution, employees are assigned a dedicated physical computer. Since the employees use a specific set of applications as per their requirement, installing a whole suite of applications mostly results in overloading the resources without much use and inefficient use of software licenses.

WaaS implementation makes sure that users get what they require. WaaS provides flexible workspaces where only one application can be delivered in place of a virtual desktop if needed, saving on resources and reducing cost.

Uninterrupted Availability

The traditional IT infrastructure is good until there is uninterrupted electricity or internet connectivity or working physical computers. The breakdown in any of these may result in a halt of the work, losing the data and everything.

WaaS provider makes sure that virtual workspaces are available round-the-clock. The service providers provide the backup servers for both workspaces and the data. In case of a server breakdown, the providers can bring backup servers online in no time, thus making the systems available at all times.

How of WaaS

The WaaS provider deploys a workspace solution on the cloud infrastructure in remote data centers. WaaS enables the creation of virtual desktops and deploying the required applications that can be accessed from any physical device, having a client software that supports WaaS. WaaS can be configured to be used with the Single-Sign-On option to make usage of multiple passwords redundant.


If required, WaaS providers can include multi-factor authentication for the enhancement of security features. Upon completing the WaaS setup, clients request their preferred apps and the virtual desktops to the service provider.

Final Note

Workspace as a Service (WaaS) is growing as a new norm for work-culture as organizations are looking to create a flexible, secure, and productive working environment for their employees.